Studio Flow Execution Dataset
| Name | Description | Type | Format | Section | Filter | Field |
|---|---|---|---|---|---|---|
| Major Version | Number of the major version of the executed component (e.g. “2” in “2.1.x”). | number | Component | No | Dimension | |
| Minor Version | Number of the minor version of the executed component (e.g. "1" in "2.1.x"). | number | Component | No | Dimension | |
| Name | Name of the executed component. | string | Component | No | Dimension | |
| Patch Version | Represents the patch version of the executed component. The patch segment accepts the wildcard “x”, which represents the latest patch version under the given minor version. | |||||
| Title | Title of the executed component. | string | Component | No | Dimension | |
| Version | Version of the executed component. This version information is a combination of the information displayed in the “Major Version”, “Minor Version” and “Patch Version” fields. | string | Component | No | Dimension | |
| Name | Name of the executed step. | string | Executed Step | No | Dimension | |
| Step Definition ID | Step's unique identifier, in the scope of the flow definition it belongs to. | string | Executed Step | No | Dimension | |
| Flow Definition ID | Flow version / definition unique identifier. | string | Flow Definition | No | Dimension | |
| Name | Name of the executed flow. | string | Flow Definition | No | Dimension | |
| Call_SID | Internal carrier assigned identifier used for troubleshooting purposes. Only filled on inbound voice flows. | string | Studio Flow Execution | No | Dimension | |
| Component Name | Name of the executed component. | string | Studio Flow Execution | No | Dimension | |
| Component Version | Version of the executed component. | string | Studio Flow Execution | No | Dimension | |
| Destination Number | Number the contact person used to reach Talkdesk, for inbound voice flow types. | string | Studio Flow Execution | No | Dimension | |
| Duration Ms | The amount of time, in milliseconds, the step takes to execute. | number | Studio Flow Execution | No | Dimension | |
| Exit Name | Name of the exit the step execution went through. | string | Studio Flow Execution | No | Dimension | |
| Flow Definition ID | Flow version / definition unique identifier. | string | Studio Flow Execution | No | Dimension | |
| Flow Execution ID | Flow execution unique identifier. | string | Studio Flow Execution | No | Dimension | |
| Flow Execution Finished Date | The date when the Studio flow finished executing. | date | yyyy-mm-dd | Studio Flow Execution | No | Dimension |
| Flow Execution Finished Month | The month when the Studio Flow finished executing. | date | yyyy-mm | Studio Flow Execution | No | Dimension |
| Flow Execution Finished Quarter | The quarter when the Studio flow finished executing. | date | yyyy-Qx | Studio Flow Execution | No | Dimension |
| Flow Execution Finished Time | The time when the Studio flow finished executing. | date | yyyy-mm-dd hh:mm:ss | Studio Flow Execution | No | Dimension |
| Flow Execution Finished Week | The week when the Studio flow finished executing. | date | yyyy-mm-dd | Studio Flow Execution | No | Dimension |
| Flow Execution Finished Year | The year when the Studio flow finished executing. | date | yyyy | Studio Flow Execution | No | Dimension |
| Interaction_ID | Interaction identifier, when the flow executes in the scope of an interaction. This value is unique for each flow execution. | string | Studio Flow Execution | No | Dimension | |
| Origin Number | Number the call came from. Only filled on inbound voice flows. | string | Studio Flow Execution | No | Dimension | |
| Step Definition ID | Step's unique identifier, in the scope of the flow definition it belongs to. | string | Studio Flow Execution | No | Dimension | |
| Step Execution Order | Sequence number of the step in the flow execution. | number | Studio Flow Execution | No | Dimension | |
| Step Execution Started Date | The date when the step started executing. | date | yyyy-mm-dd | Studio Flow Execution | No | Dimension |
| Step Execution Started Month | The month when the step started executing. | date | yyyy-mm | Studio Flow Execution | No | Dimension |
| Step Execution Started Quarter | The quarter when the step started executing. | date | yyyy-Qx | Studio Flow Execution | No | Dimension |
| Step Execution Started Time | The time when the step started executing. | date | yyyy-mm-dd hh:mm:ss | Studio Flow Execution | No | Dimension |
| Step Execution Started Week | The week when the step started executing. | date | yyyy-mm-dd | Studio Flow Execution | No | Dimension |
| Step Execution Started Year | The year when the step started executing. | date | yyyy | Studio Flow Execution | No | Dimension |
| Time In Step Execution | The amount of time, in seconds, a step takes to execute. | number | hh:mm:ss | Studio Flow Execution | No | Dimension |
| Time in Step Execution - Milliseconds | The amount of time, in milliseconds, a step takes to execute. | number | Studio Flow Execution | No | Dimension | |
| Abandon Rate | Average number of times a step exits through “room_finished”, meaning the call was abandoned by the contact person while in this step. | number | 0.00% | Measures | No | Measure |
| Looping Ratio | Average number of loops in a step. A loop in a step occurs any time a flow execution re-enters that step. | number | 0.00 | Measures | No | Measure |
| Number of Calls | The total of times a step is executed in different flows. If a step is executed multiple times in the same flow execution, it will only count as one execution towards the calculation of “Number of Calls”. | number | Measures | No | Measure | |
| Number of Executions | The total of times a step is executed. If a step is executed multiple times in the same flow execution, all those executions will count towards the calculation of “Number of Executions”. | number | Measures | No | Measure | |
| Time in IVR - Seconds | Average amount of time, in seconds, a step takes to execute. If a step is executed multiple times in the same flow execution, each passing counts separately towards the calculation of “Time in IVR - Seconds”. | number | Measures | No | Measure | |
| Date | By default is set for the past day. It can be changed according to users needs to provide a different time frame for the analysis. | date | yyyy-mm-dd hh:mm:ss | Yes | ||
| Timezone | By default, filters the distribution to your Account Timezone. When updated, will reflect the updated hours according to the selected timezone. | Yes |
Updated 3 months ago