Identity Activities

Name	Description	Type	Format	Section	Filter
IDT Contact ID	The contact identifier. Can be the contact's phone number or a unique identifier.	string	Text	Caller Information	Yes (by Contact ID)
Interaction ID	The ID of a call. There will be several rows with the same ID representing what happened during a single call.	string	Text	Call Summary	Yes (by Interaction ID)
Timestamp	Date and time the action occurred.	date	YYYY-MM-DDTHH:MM:SS.000Z	Call Summary	Yes (by When)
Phone Status	The phone validation fraud score status (e.g., HIGH_RISK, SAFE, SUSPICIOUS, ERROR).	string	Text	Phone Validation Results	Yes (by Phone Status)
Phone Formatted	The phone number formatted in the international dialing code.	string	Text (e.g., +13345555555)	Phone Validation Results	No
Phone Local Format	The formatted phone number in the country's local routing rules with area code.	string	Text (e.g., (334) 555-5555)	Phone Validation Results	No
Phone Valid	Indicates if the phone number is considered valid based on assigned phone numbers available to carriers in the caller's country.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	Yes (by Phone Valid)
Phone Risk Score	The risk score, measuring how likely a phone number is to be fraudulent.	number	Percentage (0-100)	Phone Validation Results	No
Phone Recent Abuse	Details whether this phone number has been associated with recent or ongoing fraud.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	No
Phone VOIP	Illustrates if this phone number is a Voice Over Internet Protocol (VOIP) or a digital phone number.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	No
Phone Prepaid	Indicates if this phone number is associated with a prepaid service plan.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	No
Phone Risky	Points out if this phone number is associated with fraudulent activity, scams, fake accounts, or other suspicious behavior.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	No
Phone Active	Reveals if this phone number is a live phone number that is currently active.	string	Boolean (TRUE, FALSE, NA)	Phone Validation Results	No
Phone Carrier	The carrier this phone number has been assigned to, or "NA" if unknown.	string	Text	Phone Validation Results	No
Phone Line Type	The type of line this phone number is associated with (e.g., VOIP, Toll-Free, Wireless) or "NA" if unknown.	string	Text	Phone Validation Results	No
Phone Country	The two-character country code for the phone number.	string	Text	Phone Validation Results	No
Phone Region	The region (state) of the phone number if available, or "NA" if unknown.	string	Text	Phone Validation Results	No
Phone Dialing Code	The 1 to 4-digit dialing code for this phone number or null if unknown.	number	Integer	Phone Validation Results	No
Phone Call Attestation Type	The call attestation level (A, B, C, NA) determined by SHAKEN/STIR protocols.	string	Text	Spoofing Detection	Yes (by Spoofing Status)
Phone Call Attestation Valid	Indicates whether the final carrier confirmed that the attestation presented was valid.	string	Boolean (TRUE, FALSE, NA)	Spoofing Detection	No
Voice Operation	Indicates the type of voice authentication operation that was performed (VERIFY, DELETE, ENROLL, CONSENT).	string	Text	Voice Authentication and Enrollment	Yes (by Voice Operation)
Voice Risk Score	The score resulting from analyzing the caller's voice (0% to 100%), indicating matching accuracy.	number	Percentage (0-100 with decimals)	Voice Authentication and Enrollment	No
Voice Result	Represents the outcome of the voice operation (e.g., SUCCESS, FAILURE, ERROR, ALLOWED, REFUSED).	string	Text	Voice Authentication and Enrollment	Yes (by Voice Result)
Voice Failure Code	A numeric code generated upon a failure in voice enrollment or authentication (e.g., 2002, 2003).	number	Integer	Voice Authentication and Enrollment	No
Voice Failure Reason	Text description explaining the reason for the voice enrollment or authentication failure.	string	Text	Voice Authentication and Enrollment	No
Overall Risk Score	The Call Risk, represented as an average calculated based on the multiple security scores associated with the call.	number	Percentage (0-100 with decimals)	Call Summary	Yes (by Call Risk)
Phone Number	The phone number without any formatting.	string	Text	Caller Information	No
Voice Type	The voice authentication type that was utilized: ACTIVE or PASSIVE.	string	Text	Voice Authentication and Enrollment	No
Talkdesk Contact Name	The value is always "NA" due to CSV export thresholds; names must be retrieved via API or Live.	string	Text (Always "NA")	Caller Information	No